Trinity Asset Protection Notifies Individuals,
Offers Protection Following Phishing Attack
Trinity Asset Protection, Inc. (“Trinity”) leaders announced today that they are investigating a phishing attack that may have affected their customers.
Immediately after discovering that several employee email accounts were compromised, Trinity immediately secured the affected accounts and engaged an expert forensic company to investigate the incident. Trinity discovered that the attack may have exposed individuals’ personal information. The information potentially exposed includes some combination of personal health information, social security numbers, bank account numbers, credit card numbers, driver’s license numbers, student identification number, and digital signature.
Security is a top priority for Trinity. Nothing leads us to believe that this information is in the hands of someone it should not be and there is no indication that any associated information is being bought or sold on the Internet. Out of an abundance of caution we are notifying those potentially affected and offering them one year of credit monitoring at no charge.
For more information, or to determine whether you may have been affected by this incident, contact our dedicated hotline Trinity has created to answer questions (855) 359-3627, M-F 6am – 6pm PST; Sat/Sun 8am – 5pm PST.
About Trinity Asset Protection
We are a professional organization which is dedicated to the field of human services. We are privileged to have such needs for nearly 30 years. This includes providing risk management services; acting as a property-casualty broker; and administrator of a group self-insurance program for workers compensation.
Contact: Frank A. Menna
CPCU, ARM, ALCM, CIC, CRM
Frequently Asked Questions
1) What happened?
We value and respect the privacy of our employees’, customers’, and partners’ information. We deeply regret that this incident occurred, and we apologize for any inconvenience or concern it may cause you. We have fixed the issue and we are further enhancing the security of our systems and training to help prevent something like this from happening again.
Trinity Asset Protection, Inc. (“Trinity”) discovered on October 31, 2019, that a phishing attack had compromised three (3) of its employee’s email accounts. We immediately launched a full investigation, engaging one of the nation’s premier forensic firms to ensure the issue was remediated and our system secure. The issue has been fixed.
2) What information was believed to be compromised?
It is important to note that there is no evidence to suggest that any personally identifiable information or personal health information has been misused. Additionally, there is no indication that any associated information is being bought or sold on the internet.
The information potentially exposed includes some combination of personal health information, social security numbers, driver’s license numbers, bank account numbers, credit card numbers, and student identification numbers.
Out of an abundance of caution, Trinity is notifying affected individuals by mail and press release and offering them one (1) year of credit monitoring at no charge to them.
3) Am I affected?
If you suspect you are impacted, you can contact our hotline number (855) 359-3627, and our operators can answer that question.
4) Is law enforcement aware?
Yes, law enforcement was notified, including Federal officials.
5) What are you doing in the future to protect the security of such information? What are you doing for me?
Though a large majority of our current and past customers, employees, and partners are not impacted by this incident, we understand that fact is irrelevant to those who are impacted. We are working to protect those affected.
Though there is no evidence to suggest that information has been misused, out of an abundance of caution, Trinity is notifying all potentially affected individuals and offering them one (1) year of credit monitoring at no charge to them.
Trinity has established a dedicated call center (855) 359-3627 that can answer any questions you may have.
In addition to these measures, Trinity is reinforcing its policies and training with additional instruction to remind employees what is expected of them.